We take full responsibility for any delays or interruptions to the website. We will take all reasonable steps to minimise delays and interruptions. However, we cannot guarantee that the website will be available at all times or at any given time.
We do our best to ensure product images displayed on our online store, are an accurate representation of the physical product. However, we cannot guarantee that the colours you see on your screen will match exactly with the physical item.
Miss Bettina only sells products that are in stock and are available to be dispatched. However, if for any unforeseen reason, an order cannot be filled, Miss Bettina will refund the customer for that item. From time to time, we may be waiting for shipments from our suppliers, which may impact upon delivery times. Advanced payment orders will receive priority when pre-allocated stock is received.
When placing an order, it is the customer’s responsibility to provide true and accurate details, ensure that they are an authorised user of the credit or debit card used to place the order and that there are sufficient funds to cover the cost of the items. The relevant legal authorities will be contacted in cases of suspected fraud.
The material on the website, including the software, design, text, images and graphics, the selection and layout of the website, remains the property of Miss Bettina and is protected by Australian laws.
Miss Bettina is a registered trademark with IP Australia and your use of the website does not grant you a licence to use or act as a right of use of our trademark or logo displayed on the website, without written permission of the trade mark owner (Miss Bettina).
Miss Bettina takes ownership and copyright for all creative and literary works displayed on the website. Under no circumstances may these works be reproduced or redistributed. Unless authorized by Miss Bettina, use of these items is prohibited. Legal action and enforcement of our intellectual property rights will be ensued in the event that any of these acts are performed.
We quote all of our prices in Australian Dollars (AUD), inclusive of 10% GST. Our charges exclude all foreign taxes, VATs and customs and excise duties. The prices of items on the website are not inclusive of postage fees. For international customers, due to international currency conversion variations, the actual price charged by your bank may vary.
Prices of items are subject to change without notice. However, once an order has been placed, the price cannot change and the customer will be charged the price stated on submission of the order. Upon receipt of a payment, Miss Bettina will issue the customer with a tax invoice via email.
Miss Bettina accepts payment via credit card (Visa/Mastercard/Amex/Dinners) and Paypal.
After you make a payment, we will email you an invoice, which confirms receipt of your order. Please read our Payment & Security policy to learn more.
Customers wishing to return or exchange items must read and understand our policies and take the steps detailed here. Miss Bettina accepts returns and exchanges for items that meet the criteria as detailed in our Returns & Exchanges Policy.
By placing an order with Miss Bettina, you give us the authority to contact you in the future with any promotional emails, exclusive sale offers and new product updates. However, you are able to opt out of this contact at any time, upon your request.