TERMS & CONDITIONS

The website is operated by Miss Bettina Australia – A.B.N 95336372677. All relations between the customers and Miss Bettina are subject to the terms and conditions of trade, set out below.

GOVERNING LAW

The Terms of Use are governed by and understood in accordance with the laws of the State of Victoria, Australia.

TERMS OF USE

Access to the website is permitted upon customer acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document. We reserve the right to amend the Terms of Use at any time. It is the customer’s responsibility to periodically review the Terms of Use, though we may provide notification of amendments, revisions or modifications. The customer agrees to be obliged by the changes, modifications or revisions as made by us.

OUR SERVICES

We take full responsibility for any delays or interruptions to the website. We will take all reasonable steps to minimise delays and interruptions. However, we cannot guarantee that the website will be available at all times or at any given time.

PRODUCT REPRESENTATION

We do our best to ensure product images displayed on our online store, are an accurate representation of the physical product. However, we cannot guarantee that the colours you see on your screen will match exactly with the physical item.

ORDERS

Miss Bettina only sells products that are in stock and are available to be dispatched. However, if for any unforeseen reason, an order cannot be filled, Miss Bettina will refund the customer for that item. From time to time, we may be waiting for shipments from our suppliers, which may impact upon delivery times. Advanced payment orders will receive priority when pre-allocated stock is received.

When placing an order, it is the customer’s responsibility to provide true and accurate details, ensure that they are an authorised user of the credit or debit card used to place the order and that there are sufficient funds to cover the cost of the items. The relevant legal authorities will be contacted in cases of suspected fraud.

INTELLECTUAL PROPERTY

The material on the website, including the software, design, text, images and graphics, the selection and layout of the website, remains the property of Miss Bettina and is protected by Australian laws.

Miss Bettina is a registered trademark with IP Australia and your use of the website does not grant you a licence to use or act as a right of use of our trademark or logo displayed on the website, without written permission of the trade mark owner (Miss Bettina).

Miss Bettina takes ownership and copyright for all creative and literary works displayed on the website. Under no circumstances may these works be reproduced or redistributed. Unless authorized by Miss Bettina, use of these items is prohibited. Legal action and enforcement of our intellectual property rights will be ensued in the event that any of these acts are performed.

PRICE

We quote all of our prices in Australian Dollars (AUD), inclusive of 10% GST. Our charges exclude all foreign taxes, VATs and customs and excise duties. The prices of items on the website are not inclusive of postage fees. For international customers, due to international currency conversion variations, the actual price charged by your bank may vary.

Prices of items are subject to change without notice. However, once an order has been placed, the price cannot change and the customer will be charged the price stated on submission of the order. Upon receipt of a payment, Miss Bettina will issue the customer with a tax invoice via email.

PAYMENT

Miss Bettina accepts payment via credit card (Visa/Mastercard/Amex/Dinners) and Paypal.
After you make a payment, we will email you an invoice, which confirms receipt of your order. Please read our Payment & Security policy to learn more.

DELIVERY

Orders will be delivered by Australia Post, Express Post, Fastway & DHL. Please read our delivery policy to learn more.

RETURNS AND EXCHANGES

Customers wishing to return or exchange items must read and understand our policies and take the steps detailed here. Miss Bettina accepts returns and exchanges for items that meet the criteria as detailed in our Returns & Exchanges Policy.

MARKETING

By placing an order with Miss Bettina, you give us the authority to contact you in the future with any promotional emails, exclusive sale offers and new product updates. However, you are able to opt out of this contact at any time, upon your request.